Last updated September 26, 2023
Thank you for your purchase. We hope you are happy with your purchase. However, if you
are not completely satisfied with your purchase for any reason, you may return it to us
for store credit or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All returned
items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at edgark@highofbrooklyn.com to obtain a
Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the
item securely in its original packaging and include your proof of purchase, then mail your
return to the following address:
HIGH of Brooklyn
Attn: Returns
RMA #
PO Box 61785
Staten Island, NY , 10306
Please note, you will be responsible for all return shipping charges. We strongly
recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process
your return or exchange. Please allow at least fifteen (15) days from the receipt of your item
to process your return or exchange. We will notify you by email when your return has been
processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to
arrange a refund or exchange.
Please Note
● Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
edgark@highofbrooklyn.com
